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Switching from OSM

Are you ready to switch?

Moving from Online Scout Manager is more straightforward than you might expect. Here is exactly what to export before you make the move — and what to recreate by hand.

Your group is the data controller for your members' information — OSM only processes it on your behalf — so you are entitled to take your own data with you. Switching is simply a matter of exporting what you already have. Still weighing it up? See how the two compare.

Before you start: a quick word on OSM plans

Most of the steps below use OSM's spreadsheet export tools (OSM calls these "data exporters"). On OSM, spreadsheet export is a paid feature:

OSM planSpreadsheet exportCost
BronzeNot includedFree
SilverIncluded£18 per section, per year
GoldIncluded£24 per section, per year

If your group is on the free Bronze plan, you may not see an export button. If so, you can upgrade a section to Silver for the month you migrate, use OSM's GDPR data download, or contact OSM support and ask for an export. Pricing is per section, per year — check your own OSM account for the exact figures.

Prices verified against OSM's published plans on 3 September 2026.

What to export

Work through these in order. Each one links to a step-by-step guide.

Step 1

Members

What to bring

Your people — names, dates of birth and sections — plus their parents/carers and emergency contacts. Scoutworks builds parent records straight from those columns.

How

Export one section at a time (there is no "export everything" button). Typically: Members → Personal Details → select members → export to a spreadsheet (CSV or Excel). Wording can vary — check this against your own OSM screen.

Read the full guide
Step 2

Badges

What to bring

Badge progress and completed requirements, so your members keep credit for everything they have earned. Count-based badges such as nights away come across as their totals.

How

Download per section and per category — Activity, Challenge, Staged and Core. Each download is an Excel (.xlsx) workbook with roughly one sheet per badge. Wording can vary — check this against your own OSM screen.

Read the full guide
Step 3Optional

Waiting list

What to bring

Anyone waiting to join. This is the most optional step — if it proves fiddly, it is fine to skip it and re-enter the names by hand.

How

Uses OSM's spreadsheet export, but the exact location varies — look for an export option on your waiting-list screen, which produces a spreadsheet. Wording can vary — check this against your own OSM screen.

Read the full guide
Step 4Reference only

Payments

What to bring

Nothing imports here. Direct Debit mandates and payment history do not transfer between platforms — that is normal when moving between any two systems.

How

Note your subscription amounts, keep a copy of recent history for your records, and set up collection fresh in Scoutworks.

Read the full guide

Two things you recreate by hand

A couple of things cannot be exported as a spreadsheet. They are quick to set up fresh — it is just worth planning a little time for them.

Your programme

OSM does not offer a structured or spreadsheet export of your programme — only a print or PDF view. Print or save it to PDF for reference, then recreate your programme in Scoutworks. Plan a little time for this.

Badge stock

Your physical badge stock is not available as a spreadsheet export. Open OSM's badge-stock screen, note the quantities you hold, and re-enter them in Scoutworks once you are set up.

Run both side by side, then cut over cleanly

The smoothest way to switch is to run OSM and Scoutworks alongside each other while you set up, then pick a clean cut-over — usually the end of a term, or when your subscriptions and next programme are due to be recreated anyway — and run that first cycle in Scoutworks, not OSM. Time it around your OSM renewal so you are never paying for two systems for long.

Ready when you are

Make the move

Start your free trial, then let the in-app Migration Hub walk you through importing your members and badges, step by step. Six months free — bring your whole group across with you.

Six months free
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