Viewing sent emails
Navigate to Email in the sidebar and click the Sent tab. This shows all emails you have sent, with delivery information for each one.
Delivery tracking
For each sent email, you can see:
- Delivered — the email reached the recipient's inbox.
- Opened — the recipient opened the email (where tracking is supported).
- Bounced — the email could not be delivered (invalid address, full inbox, etc.).
This helps you spot delivery problems early — if a parent's email is bouncing, you know to ask for an updated address.
Drafts and scheduled emails
- Drafts tab — emails you have started but not yet sent. Pick up where you left off at any time.
- Scheduled tab — emails set to send at a future date and time. Useful for scheduling term announcements in advance.
Email archive
- Archive tab — your personal archive of emails you have sent and received.
- Group Archive tab — all emails sent by anyone in your group. Useful for seeing what has been communicated while you were away.
- Trash tab — deleted emails, recoverable if needed.
Email Settings
The Settings tab in the Email section lets you configure:
- Custom reply-to email address — set a specific email address that parents reply to.
- Inbox configuration — set up a group inbox for receiving parent replies.
What's next
- Sending Emails to Parents — compose and send new emails.
- Email Templates — create reusable email templates.
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