Skip to content

Signing in with a passkey

How to set up Face ID, Touch ID, Windows Hello or a security key for passwordless sign-in, manage your passkeys, and what to do if you lose a device.

Filed underpasskeyssign-insecurityface idtouch id

A passkey lets you sign in to ScoutWorks without typing a password. Instead, you confirm it's you the same way you unlock your device — Face ID, Touch ID, Windows Hello, your phone's fingerprint, or a hardware security key like a YubiKey. It's quicker than a password, and because the passkey never leaves your device, there's nothing for anyone to guess, steal, or phish. Anyone who signs in to ScoutWorks can use one, and your password still works as a backup.

What you'll need

Passkeys work on most modern phones, tablets and computers. You'll set up a passkey on a device you trust — your own phone or laptop — and use it to sign in from then on. If your browser or device doesn't support passkeys, the Passkeys section won't appear in your profile, and you can keep signing in with your password or a magic link as usual.

Setting up a passkey

  1. Open your profile and find the Passkeys section.
  2. Choose Add a passkey.
  3. We'll email a 6-digit verification code to your address — enter it to confirm it's you. (Didn't get it? Use Resend code.)
  4. Your device takes over with its own prompt — use Face ID, Touch ID, your fingerprint, or insert your security key.
  5. Give the passkey a name, like MacBook or iPhone, so you can tell your devices apart later. This step is optional.

That's it — your passkey is ready to use the next time you sign in.

Signing in with a passkey

On the login page, choose Sign in with a passkey and confirm with Face ID, Touch ID, your fingerprint, or your security key. You'll be taken straight to your dashboard — no password, no code.

On many devices your saved passkey is also offered automatically when you tap the email or password field, so you can sign in without even pressing the button.

Managing your passkeys

Every passkey you've added appears in the Passkeys section of your profile, each labelled by type:

LabelWhat it means
Synced passkeyBacked up to your account (for example iCloud Keychain or Google) and available across your devices
Device passkeyTied to this one device only
Security keyA separate hardware key, such as a YubiKey

Each one shows when it was added and when it was last used. You can:

  • Rename a passkey — hover over its name and select the pencil icon.
  • Remove a passkey — select the ✕ next to it and confirm. Do this for any device you no longer use or don't recognise.

If you've only added one passkey, you'll see a gentle reminder to add a second as a backup. It's worth doing — it's the simplest way to avoid being locked out if a device is lost.

Passkeys and two-factor authentication

If your group requires two-factor authentication, signing in with a passkey satisfies that requirement on its own. Because a passkey already proves it's you and that it's your device, there's no separate code to enter — you sign in in one step.

If you lose a device

Losing a phone or laptop won't lock you out. Sign in on another device with your password or a magic link, open the Passkeys section of your profile, and remove the passkey for the device you've lost. We'll email you whenever a passkey is added or removed, so you'll always know about any changes to your account.

What's next

Was this article helpful?

What's next?

Related guides

Six-month free trial

Start your free trial today

Try every feature free for six months, then decide.

Six months free
Full feature access
Cancel anytime