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Tracking Your Volunteering Hours

How adult volunteers keep a dated record of the hours they give, export it as evidence, and how leaders see who might need support.

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As an adult volunteer you give far more time to Scouting than any register captures — the weekly meeting is only part of it. There's the planning beforehand, the admin afterwards, the training weekend, the kit run on a Saturday morning. My volunteering hours gives you a simple, dated record of all of it: the time counted automatically from events you attend, plus anything else you add yourself. You can export the whole record whenever you need to show the hours you've given — for a role application, a long-service nomination, an external award, or just your own records.

Where to find this

Open My volunteering hours from the user menu — your name or photo in the top-right corner — right next to Profile. It's your own personal record, so it lives with your account rather than in the group sidebar.

It appears for adult volunteers — anyone with a leader, admin or Network role. Young Leaders have their own separate tracker, covered in Tracking the Young Leader Award.

How your hours add up

Your total is made up of two kinds of hours:

  • Counted automatically — whenever you're marked present at an event, Scoutworks counts the time between its start and end as volunteering hours. No effort on your part.
  • Added by you — for everything that doesn't show up on the calendar: programme planning, admin, a training course, the residential you helped run. Adding these by hand is what makes your total honest — attendance on its own undercounts adult volunteering badly.

The two simply add together. This is your own record: nobody signs it off, and there's no target to reach. Scoutworks marks the figures as self-reported, because that's exactly what they are.

Adding hours by hand

Click Add hours and fill in:

FieldWhat to enter
DateWhen you did the volunteering
HoursHow long you spent — the only figure you have to enter
NoteOptional — a short line on what it was for, e.g. "Camp planning"

Save, and it joins your record straight away. You can edit or delete anything you've added by hand whenever you like. Hours counted automatically from events stay read-only — they follow the event itself, so if its times change, your hours stay correct.

Choosing a date range

Both your own record and the group report have a free date picker, so you can total your hours for any period that matters — a term, a year, or the run-up to a deadline. Leave it open to see everything.

Exporting your hours

Click Export CSV to download your record as a spreadsheet. Every session is listed on its own row — the date, the hours, whether it came from an event or you added it, and your note — so it stands on its own as evidence. Open it in Excel, Numbers or Google Sheets, or attach it straight to an application.

What leaders and admins see

Volunteering hours aren't only for you. Leaders and admins can see how the load is spread across the group — not to rank anyone, but to spot who's carrying a lot and might need a hand before they burn out.

There are two places for this, and both are read-only: a leader can see a volunteer's hours but can't change them.

On a volunteer's Team profile

Open Team, click a volunteer, and their profile includes a Volunteering hours section — their total, the split between event hours and added hours, and how many sessions. It's the quick way to check in on one person.

The Volunteer Hours report in Insights

Open Insights and choose the Volunteer Hours tab to see the whole group at a glance — every volunteer, their total hours, and when they were last active. Sort it however helps, set a date range, and export the lot as a CSV. Click any row to drop straight into that person's Team profile.

The report is deliberately not a leaderboard: figures are marked self-reported, and it's framed around who might need support — not who's "top".

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