Managing Your Member ListHow to view, search, filter, and perform bulk actions on your group's member list.1 Sept 20263 min
Editing Member InformationHow to view and update member details across all tabs in the member detail dialog.2 Sept 20263 min
Medical Information and Dietary RequirementsHow to record and manage medical information, dietary needs, and first aid consent for members.3 Mar 20262 min
Managing Parents and GuardiansHow to link parents to members, invite them to the parent portal, re-invite parents who haven't accepted, and manage parent relationships.26 May 20267 min
Archiving, Restoring, and Transferring MembersHow to archive members who leave, restore them if they return, and transfer members between sections or groups.17 Jul 20265 min
Importing Members from Other SystemsHow to import members from a CSV file or Online Scout Manager (OSM) into Scoutworks.4 Sept 20264 min
Planning Section Moves with the Transition PlannerHow to plan who moves section and when, agree moves without anything happening yet, and see what each move does to your section numbers.26 Sept 202622 min
How Recommended Places Are CalculatedWhat decides who gets a place when there are not enough to go round — your priority tiers, the one tier that applies to your own members, and every rule the Transition Planner uses but does not show on screen.26 Sept 202613 min
Insights and AnalyticsHow to use the Insights dashboard for membership analytics, event tracking, badge progress, and financial overview.26 Sept 20264 min
Keeping Member Data Up to DateHow Scoutworks keeps member details fresh — through a one-off verification request you send to parents, and through quiet prompts during the RSVP flow.19 May 20268 min
Letting Parents Know When a Member Moves SectionsWhen a member moves section — Beavers to Cubs, Scouts to Explorers — parents get a warm welcome email with meeting details, their new leaders, and a one-tap link into the parent portal.1 Sept 20266 min
The Parent Rota ReportSee who has and hasn't volunteered on the parent rota, spot trends across sections, and export a list of parents to follow up with.23 Apr 20264 min
Finding Leader and Volunteer InformationHow to find a fellow leader's contact details, view a volunteer's profile, and access emergency and medical info on the day of an event.30 Apr 20263 min
Tidying Member Data with the Tools PageHow to find data tidying issues, merge duplicate members, and request data verification — all from the new Tools page in the main sidebar.19 May 20265 min
Organising Sixes, Patrols and LodgesHow to arrange young people into their Sixes, Patrols or Lodges, assign Sixers and Patrol Leaders, balance groups automatically, and keep a running patrol scoreboard.4 Sept 20266 min
Moderating Youth VoiceHow Volunteers review activity ideas suggested by young members before their peers can see and vote on them, why every idea is checked first, and how author names are kept private.22 Jun 20263 min
Moving a Member to the Waiting ListHow to move a young person who is leaving temporarily back onto your waiting list, keeping their badges and history so they can be re-admitted without re-entering anything.26 Sept 20265 min
Care Plans and Support NeedsHow to record a structured care plan for a young person, attach the paperwork, control who can see it, and keep it under review.8 Sept 20264 min