Working out what you still owe used to mean adding up each payment request yourself. My Finances now does it for you, and keeps a running record of everything you have paid.
Where to find this
Click My Finances in the parent sidebar. Your balance sits at the top of the Overview tab. Your full record is on the Statement tab.
Your current balance
The Current Balance card adds up every payment request that is still outstanding and shows the total, with a breakdown of where each part has got to.
| What you see | What it means |
|---|---|
| Pending | The group has asked for this and nothing has been collected yet. |
| Processing | The payment is on its way to your bank. |
| Payment created | The collection is booked in and will leave your account on the date shown. |
| Failed | The collection did not go through. It is still owed, so it stays in your balance. |
If nothing is outstanding, the card simply tells you that you are all paid up.
Regular subscriptions are not counted in the balance either — they are collected on their own schedule, and you can see them on the Recurring Payments tab.
Your statement
The Statement tab lists every payment that has gone through, newest first, with the date, the child, the group, what it was for and the amount. Both one-off payments and subscription payments appear, each one listed once.
Use the year picker to move between years. The total for the year you are looking at is shown above the list.
Downloading your statement
Click Download CSV on the Statement tab to save the list as a spreadsheet. It opens in Excel, Numbers or Google Sheets.
This is useful if you claim tax relief, keep household accounts, or simply want a copy of what you have paid your group over the year.
If a payment is missing
Payments show on the statement once they have settled. A collection that is still on its way appears in your balance instead, and moves across to the statement when it completes. If something is still missing after that, speak to your group — they can see the same records from their side.
What's next
- Payments and Direct Debit for Parents — setting up and managing your Direct Debit.
- Gift Aid — how your declaration helps your group.
- Getting Started as a Parent — a tour of the parent portal.
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What's next?
Related guidesPayments and Direct Debit for Parents
How to set up Direct Debit, what you'll see while it's being verified by your bank, and how to approve individual payments and subscriptions.
Read articleGetting Started as a Parent
How to accept your invitation, set up your account, and navigate the parent portal.
Read articleGift Aid
How to track Gift Aid declarations across your group, request them from parents, link them to eligible payments, handle declarations held offline, and submit HMRC claims.
Read article