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Sending Broadcasts Across Your District

How district admins email families and volunteers across their connected groups — choosing an audience, narrowing by location and section, and checking exactly who will receive it before sending.

Filed undermessagingdistrictbroadcastemailwaiting list

Sometimes a message needs to reach beyond a single group. A district admin might want to tell everyone on a waiting list near a particular postcode that a nearby section has spaces, or thank every volunteer across the district before a big weekend. Broadcasts let you do exactly that — write one email and send it to families and volunteers across all the groups connected to your district, without compiling a single list by hand.

Where to find this

Switch into your district using the context switcher in the top-left, then click Broadcasts in the sidebar. The page has three tabs:

TabWhat it's for
ComposeWrite a broadcast, choose who receives it, and send.
HistorySee every broadcast you've sent and how delivery went.
BrandingSet the logo, colours, and footer your broadcasts use.

Choosing who to reach

On the Compose tab, the bar across the top is where you pick your audience. Click it (or Edit audience) to open the audience panel.

Pick an audience

Choose one or more of these groups of people:

AudienceWho it reaches
Members' parentsParents of children who are current members
Waiting listFamilies of applicants waiting for a place
VolunteersLeaders and helpers across your groups

As soon as you choose an audience, a running recipient count appears at the top of the panel and stays in view while you narrow things down — so you always see how many people you're about to reach.

Narrow it down

Under Narrow it down, optional filters help you target the right people. The filters you see depend on the audiences you picked:

FilterWhat it doesApplies to
Postcode areaMatch a postcode area, e.g. SY23Members' parents, waiting list
Within distance ofEveryone within a number of miles of a postcode (defaults to 5 miles, up to 100)Members' parents, waiting list
SectionSquirrels, Beavers, Cubs, Scouts, Explorers, or NetworkMembers' parents, waiting list
Waiting list statusNew, Contacted, Offered, Accepted, and so onWaiting list
Applied after / beforeA date range for when people joined the waiting listWaiting list
Volunteer rolesGroup Admin, Volunteer, or Young LeaderVolunteers

Location and section filters use the address on file, so they only narrow families — anyone without an address won't match. Volunteers are always included wherever they live, so adding a location filter never accidentally drops a leader from the list.

When your list spans more than one group, a Who's in this list breakdown appears showing how many recipients come from each group. Click Done to return to the composer.

Which groups your broadcast can reach

A broadcast only reaches groups that have agreed to share data with your district. Groups you've invited but who haven't accepted yet, and groups that have declined, are never included.

Anyone who appears in more than one group only ever gets one copy — the list is combined for you. People who've previously unsubscribed from district broadcasts are left out automatically.

To bring more groups into range, invite them from your district settings — see Managing Groups in Your District.

Writing and sending

Back on the Compose tab, write your subject and message on the left. The panel on the right shows a live preview of the finished email, branded for your district, exactly as a recipient will see it.

The Send broadcast button sits in the top-right next to the live recipient count. It stays switched off until you've chosen an audience with at least one recipient, added a subject, and written a message — hover over it to see what's still missing.

When you're ready, click Send broadcast. A confirmation appears telling you how many people will receive the email and across how many groups. Sending can't be undone, so it's worth a last look at the recipient count before you confirm.

What recipients see

Each broadcast goes out branded for your district, with a footer that gently explains why the person received it — "You're receiving this because you're connected to a Scout group in [your district]" — and an unsubscribe link.

That unsubscribe is just for district broadcasts. If someone opts out, they stop receiving broadcasts from you but still get the normal emails their own group sends — the two are kept separate.

Branding your broadcasts

The Branding tab controls how your broadcasts look — your district logo, primary colour, light or dark style, and footer text. It works exactly like a group's email branding, with a live preview as you make changes. Save, and the Compose tab's preview updates straight away.

For a full walkthrough of each option, see Branding Your Group's Emails — the district branding settings mirror it.

Tracking what you've sent

The History tab lists every broadcast, newest first, with its subject, audience, recipient count, status, and send date.

StatusMeaning
SentDelivered to the recipient list
SendingCurrently going out
FailedSomething went wrong — open it to see why
DraftSaved but not yet sent

Click any row to open the full broadcast — the message that went out, who it reached, and delivery figures.

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